Alberto Cantarello


Life is 10% what happens to you and 90% how you react to it.
— Anonimo
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Born in 1982, he has shared his professional journey with Dr. Marcello Persico since the young age of 19 when, alongside his first year of university studies, he decided to consistently and diligently combine practical work experience with academic theory.

A registered member of the Order of Chartered Accountants and Accounting Experts of Turin, Ivrea, and Pinerolo, he specializes in business consultancy, including international advisory services.

 

When did you decide that this would be your profession?

I’ve always loved solving problems and bring order to the chaos. It leads me to help someone to improve his living conditions.

 

What’s your opinion on Chartered Accountants in the contemporary scene?

I see our profession as a fortress: a place where customers can find some comfort and protection; they can feel reassured in comparison to what frightens them. I am not scared of our replacement with robots.

Only a deep empathetic listening can guarantee a complete customer satisfaction, because when you take a decision, it is not important only objective data but also the social and personal consequences that the decision implies.

When you are not at work, which are your hobbies?

I write fantasy novels and I am a serial reader.

I love travelling.

I am a great passionate of food and wine.

I never pass on sport.

I find my best moment in the peace of my home.

 

What is your philosophy of customer care? 

First, I listen to.

Even empathically.

Then, I try to find concrete and useful solutions to the problem.

Even if they are against customers’ wishes.

Actually, I am not a yes-man, not at all.

 

Why should people choose Athena? 

We share the same philosophy. The customers benefits always come before our bills.

In Athena we confront and complete each others, both for our knowledge and for our characters. With my partners I feel safe and sure that anything life is going to reserve for us, we will face it with our best efforts.


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